I looked around last minute for gifts for my wife and I and though that a new bath robe would be perfect for our Cotton Anniversary. I ordered with some embroidery and expected them to arrive after the weekend of our anniversary. The service was brilliant! The robes came the very next day, which I was HUGELY surprised at, but so please. All wrapped and ready for our weekend away.
They are so very fluffy and amazing to just lounge around in and to snuggle into. Very warm also. Our olds ones went straight into the bin. I cannot fault Towelsoft at all. From ordering to deliver, 5 stars all the way!
Mike 19/05/13

Great for a hen do. I ordered these slippers for my 'pre-wedding celebration' at a spa and am very pleased with my order. They came in super-quick time and the embroidery is impressive, better quality than I expected. The slippers themselves have quite sturdy soles as well and I had expected something more flimsy. So all round very pleased!
Kate 05/05/13

Really helpful staff and excellent service. The design i originally wanted would not have looked right so they contacted me with an alternative for me to approve. I would definately recommend them.
Sue 18/04/13

Thanks for such prompt service Eddie. The dressing gown is excellent, just as the description on the screen. I will definitely be using Towelsoft again
Paul 12/04/13

I would just like to say I have received my order today! And I am so impressed with the quality of my bath sheet! And the embriodary looks great! I will recommend your company to my friends and family!! Can't wait for my friend to receive this present from me !!!!"
Joanie 05/04/13

Very happy with quality of product highly recommended company on wedding sites to other brides our mums are going to love them. Payed for normal delivery and received very quickly think it was 2 days from placing payment. Very happy and would use again. Thank you x
Michelle 01/04/13

Such a beautiful soft towel. I bought the ivory bath towel with yellow handwriting. It looks so expensive a beautiful gift! I will be ordering more!! Thank you
Alison 26/03/13

Slippers arrived quickly, just as ordered. Will really help me to encourage visitors not to wear outdoor shoes on my new wooden floor!!
Judith 20/03/13

Really lovely items, luxurious and soft, really comfy! Bought as a second wedding anniversary gift (in keeping with the cotton theme) and embroidered with our names. Arrived incredibly quickly given the standard of the product and the individual personalization required. Thank you!
Victoria 15/03/13

Bought the little bear toffee. really really pleased with him and the embrodery on the back is lovely
Susan 05/03/13

The item is described as 'Luxury Sumptuous Egyptian Cotton Bathrobe Towelling'. A review needs to say only that the words match the garment perfectly. I bought this for my wife and we are both delighted with the superb quality. Before I was aware of Towelsoft I was about to buy from a well known quality store for many pounds more, but they were out of stock. Their bathrobe could not be better than this. Also, the delivery time was unbelievably fast even with embroidery. Well done on all counts.
Brian 21/02/13

I just wanted to send you a quick e-mail to thank you for all your help with my recent order.
The slippers have arrived and they are all absolutely gorgeous !!  The girls will all love them at my baby shower and it will also keep my cream carpets clean until the baby arrives ha!
You really have gone above and beyond from the moment I called you to place my order to guiding me every step of the way.
I was also very impressed with the text I received from you informing me when the parcel was due to arrive - which it did and on time too !! 
I have been absolutely blown away by how professional, conscientious and helpful you and your company have been and will definitely be using you again in the future. 
I have told my Manager about your service so fingers crossed the NHS will use you for some big orders in the future also.
Thank you once again you have made my baby shower even more perfect.
Kerry 13/02/13

The item is described as 'Luxury Sumptuous Egyptian Cotton Bathrobe Towelling'. A review needs to say only that the words match the garment perfectly. I bought this for my wife and we are both delighted with the superb quality. Before I was aware of Towelsoft I was about to buy from a well known quality store for many pounds more, but they were out of stock. Their bathrobe could not be better than this. Also, the delivery time was unbelievably fast even with embroidery. Well done on all counts.
Brian 12/02/13

Very Happy With The Towels, They Look Really Beautiful And Compliment The Bathroom, Would Buy From You Again
Kerrie 08/02/13

Beautiful products ~ I purchased the face cloth gift set to add to a wedding gift ~ they arrived 3 day later complete with the embroided names I requested. The face cloths are beautiful and excellent quality ~ beautiful high quality gift wrapped ~ very impressed ~ I would definately purchase from towelsoft again
Val 06/02/13

Thank you prompt service, great colour if i had to critisise a little bit i do feel embroidery is a little low down on the bath robe for a female, other than this all seems fine thanks
Lyn 25/01/13

Good quality. Received quickly. Well packaged. Reasonable price. Recommended
Paul 20/01/13

Lovely soft dressing gown bought as present and very much appreciated.
Kathy 09/01/13

"I rarely do reviews but I was so delighted with the bathrobes I bought as gifts, and the service I got, that I wanted to give 5 stars. Once Towelsoft had recieved my order they telephoned me as the way I had typed what I wanted to be embroidered on the robes wouldn't have looked good, according to the PERSON doing the embroidery, so they suggested a far better alternative. I had thought things like this were all computerised so having the personal touch made all the difference. The robes arrived promptly, very well packaged and the quality of the material and the embroidery was excellent. The material is luxurious and really soft. First class top quality service, I can't recommend these guys enough. A few more of my family and friends will be getting personalised robes for gifts now."
Simon 07/01/13

Delivered on time and as described. A good purchase. Was a Christmas present and was a bit larger than expected for a 'Medium' size but will live with it. I ordered a white bathrobe but my wife plans to dye it another colour - hope it works!
Alan 30/12/12

Embroidered robe for mother's xmas, couldnt find exact one anywhere; was delivered to expectations and promptly. Well done will be back...
Iain 22/12/12

Thank you, I was very impressed with the service you gave regarding the speed of the order and the delivery.
Helen 18/12/12

Excellent quality, cost and delivery
Clare 12/12/12

This robe is soft to the touch, it's beautiful and worth the money. I ave bought for a Xmas gift. I would definitely buy from this company again. I ordered in the afternoon and it was delivered the following morning. Great quality and great service, especially from the gentleman who dealt with my order. So what are you waiting for.
Donna 10/12/12

Lovely soft robe with name embroidered on it,value for money, I would order again from Towel Soft. Very fast service.
Kary 05/12/12

A really well made bathrobe with large hood. I bought this after using one exactly the same in a day spa and I have been very pleased with it. Since then I have made other purchases from Towelsoft and found the quality to be excellent every time.
Claire 25/11/12

A lovely product and a personal call to check the accuracy of the personalisation. Super quick turnaround. Thank you.
Jessica 20/11/12

Excellent -good result for a person who is notoriously difficult to buy for. Very acceptable and delivery service excellent.
Sue 09/11/12

This item was delivered promptly and is a gorgeous snuggly dressing gown for my grandson, with his name expertly embroidered on the front. I may well be getting something else from you very soon! Thank you.
Maxine 09/11/12

I ordered 2 bathrobes, different sizes, each with a different name embroidered on it in a different colour for each bathrobe. The bathrobes came within a couple of days, and I was delighted to see that the correct name with its correct colour was on the correct bathrobe! The bathrobes themselves are of good quality. I am very happy with my purchase.
Thelma 07/11/12

Great product, very efficient service, I got exactly what I wanted with no problems at all. I can thoroughly recommend this company.
Nikki 02/11/12

Truly beautiful. I purchased this robe for my Grandson, it's so soft and warm, he hasn't taken it off yet!! Well worth the money and the service was second to none. The staff are really friendly and helpful and the delivery was quick. Many thanks.
Kate 24/10/12

Excellent fast service to my sister in law for her birthday, The robe is of excellent quality all wrapped within a box and bow, she loves it, I did rely on your web site and comments as I live in Perth Western Australia Good to have found your company via the internet, what a wonderful easy way now to send friends and relatives in the UK gifts of fine quality. I have put your company into my favourites and will buy gifts from you again and again.
Louise 22/10/12

"Bought an embroidered robe for a hen gift as we are going to a spa. Robe and embroidery look lovely and box makes it look fab. A brilliant gift. Thanks."
Caroline 15/10/12

Just wanted to compliment you on the speed of delivery of the two bathrobes ordered last week plus the quality of the product.  They really are so beautifully soft and of good quality.  Your embroidery is extremely good and I am truly delighted with them and I am sure both recipients will be very happy with their presents,  I am keen to put a request on my Christmas list for one for me too!
Many thanks again for your efficiency and the qualit of your merchandise
Jane 09/10/12

We are delighted with our customised slippers in a bag, which we will be giving free to every bride who orders her wedding dress from us.  Speedy delivery and great value.  Thanks!
Michelle 08/10/12

I ordered a sumptuous bathrobe from this company nearly 2 years ago and I am still using it on a daily basis, I am now about to get married and have decided as a wedding present to order my fiance one as he keeps using mine. I would definetly recomend this robe to both my male and girlfriends.
Susan 27/09/12

I recently ordered some towelling mitts to compare with what we were currently using, they arrived quickly and are of lovely quality, ideal for my use when doing facials. I will definetly be using Towelsoft again.
Emma 21/09/12

Ordrered a Classy white robe and arrived in good time. A really lovely robe thick , soft and very good quality. I would recommend to anybody and will buy from this company again without any doubt.
Lyndsey 14/09/12

The service was excellent and really couldn't have been better, the dressing gown arrived on time, as promised, and was even better quality than I was expecting.  Would definately recommend to my friends
Suzanne 06/09/12

I was looking for a quality luxury towel as a gift and found that here. The towel was personalised as requested and sent out very promptly. I would use again.
Gill 25/08/12

We used these beautiful towels in a 5 star hotel in York last weekend. When we got back on Monday night we said we had to have some so ordered Tuesday. Very easy web site and the towels came THE NEXT DAY! Ordered the extra large bath sheet, hand towels and face flannels and delighted with all of it. Will be buying bath mat and dressing gowns next. Thank you
Jane. 15/08/12

A great personalised bathrobe. Very soft and roomy. Good value for money. Delighted with my purchase. Would certainly recommend you.
Anne Robinson 09/08/12

I received this item very quickly. It arrived by courier. The item is lovely and soft and great slur for money. The embroidery (I went with the front) was well done in a lovely rich clour (purple). Great item
Milly. 03/08/12

Fantastic! Extremely pleased with this. It was despatched to me the same day. I was very impressed.
Hazel Steel. 29/07/12

I would like to thank towelsoft for the fast and efficient service they provide. I ordered two embroidered robes for my daughters wedding day. I ordered on-line and delivery was within 4 days. My daughter and new son-in-law absolutely loved them
Mrs J Goff. 27/07/12

This was my first purchase from Towelsoft and I was delighted with the excellent service and fast turnaround, I placed my order on the 18th July and received my personalised bathrobe within 3 days. Good quality bathrobe as well as great service
Lisa. 26/07/12

I am really pleased with the gowns received. Very good quality and arrived very quickly! I liked them so much I have ordered another two as gifts. Adding a name makes them better than ny shop bought gowns. The website makes it easy to pick different fonts and colours. Excellent service all round. Thanks
Claire 24/07/12

Excellent quality. Far surpasses the offerings on the high street whilst still under cutting them on price too. Highly recommended!
J.C. 19/07/12

What a wonderful product and the delivery was in 2 days. Well done!
Alan. 09/07/12

Fast delivery excellent value, beautiful soft childs robes. Fantastic!
Katrina. 21/06/12

Excellent product. The personalised slippers are for my sisters hen party at a spa. Great addition to the goodie bags i've made. Just what it says on the tin, quick to arrive and no problems at all! Def recommend!
Katie Hunter. 15/06/12

Excellent service and an excellent product. I ordered 2 "Sumptuous" XL bath sheets on the recent Bank Holiday weekend and was delighted when they arrived the following Thursday morning. They are exactly as described and deserve their name "Sumptuous" as they are exactly that. Thank you for a wonderful product.
Jean Ramsden. 13/06/12

Excellent service - arrived within 5 days of ordering. Quality excellent and packaged so as not damaged in transit. I certainly recommend this company
Liz. 27/05/12

After experiencing these towels in a hotel i was pleased to be able to order some and both the service and quality of the towels are first rate!"
Keith. 22/05/12

Eddie, just a note to tell you I've received my first order of sumptuous towels and to say I'm delighted is an understatement, they are awesome!!!

I used to buy Egyptian cotton Christy towels but your towels are far superior. I'm so happy I've ordered some more today.

Your towels are almost a hidden gem; if they were for sale in a premium store you would sell hundreds.

Thanks so much,
Mark. 20/04/12

I am absolutely delighted with my new 'Sumptuous' dressing gown. I have been looking for a dressing gown of this quality for a long time! The size is perfect and the length wonderful too. The service that I received from Towelsoft was also excellent. I was unsure of the size I needed and received an immediate and very helpful reply to my question about this. I also could not believe the speed of delivery; My dressing gown arrived just 24 hours after ordering! Thank you Towelsoft. I will definitely be recommending you to my friends and family.

Yours sincerely,
Mrs Alison Savin 15/04/12

Received 2 Bath sheets (Sumptuous 650gsm) and love them!!!

Great service.

Thanks,
Claire Halitt 02/04/12 

My items arrived yesterday. I was planning to send you an email even before I got this - because I am thrilled with my purchases, the quality is superb and I will definitely be reordering and recommending you in the future. Thank you, I now have a baby gift and a wedding present that will definitely go down very well.

Regards,
Lucy 27/03/12

The customer service provided by towelsoft was brilliant! Ordering online is very easy. It was also great that I could pick up the phone and talk to someone when I had a question. The product I ordered was excellent value for money with fast delivery times. I have come back to towelsoft a number of times now and even when there was a small issue, it was resolved quickly and professionally - so I'll definitely be back again!

Thanks,
Claire 19/03/12

Dear Towelsoft

I would like to thank you for the prompt service that I received when ordering from you recently. I was so impressed with the quality I am now going to order the sumptuous bath sheets to match the bath towels.
For service 5 out of 5
For quality 5 out of 5

Many thanks
Patricia Clapson 01/03/12

We will be in contact in the future when we wish to replace our towels and we will not hesitate to recommend your company to friends and relations.

Sincerely,
Ralph 15/02/12 

Dear Towel Soft

I am just letting you know how pleased I was with the service that I received from you. I ordered an embroidered towel last week and was very pleased with the speed and efficiency with which my order was handled. I also wanted to say that the lady I spoke to on the phone was very polite and helpful; unfortunately I can't remember her name.

I won't hesitate to use your company again.
Many thanks
Matthew Warrington 07/02/2011

 "I was so impressed by the BC sumptuous bath towels while staying at a leading Cotswold hotel, that i noted the label and found Towelsoft on line. I am equally thrilled having received my order. They truly are sumptuous and XL and are incredibly reasonably priced for such quality. I will not buy towels anywhere else now."
Mrs Strachan. 06/05/12

"I bought two sets of Sumptuous towels. The first as a gift for my wife followed soon after by a second as a birthday present for my eldest daughter. Needless to say that having bought a second set I was very pleased with the first. The towels are, as the name suggests, "sumptuous". They are soft and fuffy and have a luxurious texture which does not seem to lessen with washing. I would have no hesitation in recommending them to anyone wanting the feel of luxury in the bathroom.
John, Old Basing. Hampshire" 02/05/12 

"Excellent product, delivered very quickly. Just what we were looking for form our twin god children. Good quality , fair price, quick delivery , would recommend and would use again. many thanks."
David Smith. 01/05/12 

"Isn't it funny how the simplest of touches can make all the difference to an experience. We recently stayed at the fabulous Rhinefield House Hotel in The New Forest, over a Friday and Saturday night. I am pretty sure the hotel is a 4 star although you would be forgiven for thinking it was a 5+ star hotel. One of the 'little' touches that made for our luxurious stay were, believe it or not, the towels. They were provided by this company, albeit, their 'sister' company who provide to the trade. I can honestly say that I have stayed in many luxurious hotels the world over and I can equally honestly say that I have never, ever, until now, felt a towel so super soft, super absorbing and luxurious feeling as those in the 'BC Softwear Sumptuous' collection. Both of us agreed that they were the Best towels we had ever used. I even went so far as to take a photo of the manufacturers label with a view to hunt them down on the internet when we got home to see if we could purchase some for ourselves. It wasn't just the towels though. The Sumptuous collection extended to the Face Cloths and the Bath Mats and both these too, felt luxurious, really, because they were luxurious! As soon as I got home I got straight on the internet to hunt them down. Very easy to find! A link in the top right corner of their website takes you to their 'sister' retail site, where I placed my order. Given the sheer luxury of the towels we had experienced, which were from their 'Sumptuous' range (though they do have other ranges) I was absolutely amazed at the price they were asking. Their prices are unbelievable and out of this world. I have paid a lot more for towels in the past that were marketed as luxurious but were no where near the standard of these fine towels. I'd only wish I had known about this company before now! What is great, is that they offer an embroidery service too, which we decided to have and the price for this additional service was very fair also. I ordered 2 special bundles and 2 bath mats, a kind of 'his and hers' thing and got all of the items embroidered. The quality of the embroidery is on equal balance to the quality of the towels and is second to none. The service we received is nothing short of exceptional on all counts. I ordered the aforementioned products all at the same time with my range embroidered in Navy Blue and hers in Baby Pink. I considered that this may take some time and so I did not plump for the 'express' service but instead just went for the 'standard' postal service, thinking I might receive them in a week or so time. I put my order in at around about 2045 on that same Sunday evening. I could not believe my eyes when I received an email the very next day, i.e. Monday, updating me that my order had been prepared and dispatched. I then amazingly received another update by both a 'text' message and an email telling me that my order was going to be delivered on Tuesday morning. They used 'Interlink' to send the item, who updated me frequently with the progress of the item by text but also gave me the choice to change the delivery date/time to suit me. I took delivery of my towels on Tuesday afternoon as I arranged with the delivery driver to do so. 12 items in all, in 1 big box. When I opened the box, the items were presented nicely folded and tied with a bow. By the way, you are given the option to have them 'gift wrapped' during the order process. I chose not to as they were only for us but another example of the superb level of service this company provides. Inside the box there were also 'care' instructions, i.e. indicating washing them before use, which I suggest is a good idea to get all the new lint off them. So from ordering them at 2045 on Sunday evening, I received the whole order on Tuesday afternoon, although it could have been Tuesday morning AND they were all embroidered. This company and their SUMPTUOUS range of towels are phenomenal! The customer service is second to none. My experience of both, words alone cannot do justice in describing. If I were pushed to provide any criticism, it could only be, Why on earth have I never known of you before now? You guys should really invest in some further marketing because with your exceptional product and your extremely affordable prices, I am surprised you are not a well known brand everywhere!!! If I were thinking of a job change, I would have pleasure in marketing the Sumptuous range alone for you! I am so impressed with the service and quality of the product that I have promised to buy my brother and his wife to be a whole load of products from the Sumptuous range as their wedding gift - you can't get a better endorsement than that!!!! If you have read this long review and are still unsure as to whether to buy from this company or not, then seriously, you need your head examining. The best purchase of this type of product, I have ever made. I thoroughly recommend you! Roll on the Wedding, Birthday's and Christmas, I know what my friends and family will be getting!!! "
Mr Oliver Burgess. 01/05/12

"Had seen the Serenity range in my local spa and desperately wanted them. Just started my massage business and needed a decent supply of large towels. I opted for these instead of the Serenity to save a bit of money. They are lovely quality, the waffle design makes them look luxurious and the bath sheet is large enough to cover a couch. I have washed and tumble dried them and they've come out really nice. The cream is quite bright, almost like a buttermilk colour but I don't have a problem with that, I'm saving up to order some more as our family towels now! The service was great too; ordered Thursday afternoon and they arrived Friday, thanks!"
Talster. 22/04/12